DSMH Consulting

Enterprise Application Services

Enterprise Application Integration and Optimization

ERP systems play a major role in improving businesses by helping organize and manage data across their entire organizations. However they are only part of the solution because most ERP, CRM, Business intelligence and payroll applications are generally information islands. They do not always communicate with each other to share data thereby resulting in significant non-value added activities between them. Companies need effective and efficient software integration that optimizes business processes, make them flexible and save time and money.

Team DSMH specializes in integrating your different applications within your organization to enable you improve productivity and grow your businesses further. Our application experts solve simple to complex business integration problems through our systematic approach that’s applies direct point-to-point solution for simple and few applications and middleware-based integration for organizations with multiple complex applications and mobile application usage.

Application Support

Team DSMH knows that software and IT management is not a core business activity for most of our clients. Through our dedicated support team, we also provide Level 2 support that includes basic trouble shooting and simple application fixes and Level 3 support that includes major fixes and application enhancements of software applications and business reporting applications of all types.

We provide support and maintenance for all environments including Windows, Unix, Linux and to critical and non-critical infrastructure and applications. These support services are 9-5pm or 24/7 as needed and for all time zones. Seasoned support specialists can also be provided for major languages. Also, our billing structure is flexible and dependent on the desires of our clients.

With Team DSMH application and maintenance support services you are guaranteed top quality service, reduced technical support costs, improved service response and resolution times and higher application uptimes.